AI-LangBuddy

PRIVACY POLICY

Last Updated: 10/04/2025

This privacy notice for TripleNine Labs (“Company,” “we,” “us,” or “our”) describes how and why we collect, store, use, and/or share (“process”) your information when you use AiLangBuddy (“Services”), such as when you:

• Visit our website at https://ailangbuddy.com or use our app.
• Engage with us via support, sales, or marketing channels.

Questions or concerns? Reading this notice will help you understand your privacy rights. If you disagree with our practices, please discontinue use. Contact us at contact.tripleninelabs@gmail.com for further assistance.

SUMMARY OF KEY POINTS

• 🔹 What we process: Personal/usage data for service delivery, payments (via Razorpay), and analytics.
• 🔹 No sensitive data: We do not process race, religion, or health information.
• 🔹 Third-party sharing: Only with essential vendors (e.g., Razorpay, Firebase) under strict contracts.
• 🔹 Your rights: Access, delete, or opt out of data processing (GDPR/CCPA compliant).
• 🔹 Security: SSL encryption, but no system is 100% secure.

TABLE OF CONTENTS

• What Information Do We Collect?
• How Do We Process Your Information?
• Legal Bases for Processing (GDPR/CCPA)
• When and With Whom Do We Share Data?
• Cookies and Tracking Technologies
• Data Retention
• Security Measures
• Your Privacy Rights
• Do-Not-Track Signals
• Region-Specific Rights (GDPR/CCPA/Virginia)
• Policy Updates
• Contact Us

1. WHAT INFORMATION DO WE COLLECT?

Personal Data You Provide:

• Account Details: Name, email, username.
• Payment Data: Processed via Razorpay (we do not store card numbers).
• Communications: Support queries, feedback.

Automatically Collected Data:

• Usage Data: IP address, device type, browser, app interactions (via Microsoft Clarity).
• Cookies: Essential (session management) and analytical (performance tracking).

2. HOW DO WE PROCESS YOUR INFORMATION?

• ✅ Provide Services: User accounts, payments, and support.
• ✅ Improve Performance: Analyze usage patterns via analytics tools.
• ✅ Secure Operations: Fraud detection and system integrity.
• ✅ Legal Compliance: Tax, regulatory, or law enforcement requests.

3. LEGAL BASES FOR PROCESSING (GDPR/CCPA)

• Consent: For cookies/non-essential data (withdraw anytime).
• Contractual Necessity: To deliver purchased services.
• Legitimate Interests: Fraud prevention, service optimization.

4. WHEN AND WITH WHOM DO WE SHARE DATA?

We share personal information with the following categories of third parties:

• Payment Processing: Razorpay — for transaction completion.
• Cloud Hosting: Firebase, Vercel — for data storage and app functioning.
• Analytics: Microsoft Clarity — for performance tracking.

No marketing data sales.

5. COOKIES AND TRACKING TECHNOLOGIES

• Essential: Session cookies (cannot opt out).
• Analytical: Opt out via browser settings or our Cookie Policy.

6. DATA RETENTION

• Active Accounts: Until deletion request.
• Legal Requirements: Tax records (7 years).
• Anonymized Data: Indefinitely for analytics.

7. SECURITY MEASURES

• Encryption: SSL/TLS for data transmission.
• Access Controls: Limited to authorized personnel.
• No Guarantees: Despite safeguards, absolute security cannot be promised.

8. YOUR PRIVACY RIGHTS

Depending on your location:

• GDPR (EU/UK): Access, rectify, or erase data.
• CCPA (California): Request disclosure/deletion.
• Virginia CDPA: Opt out of profiling/targeted ads.

How to Exercise Rights: Email contact.tripleninelabs@gmail.com.

9. DO-NOT-TRACK SIGNALS

We do not respond to DNT signals (no industry standard).

10. REGION-SPECIFIC RIGHTS

California Residents:

• Shine the Light Law: Annual disclosure of data shared for marketing (we share none).
• CCPA Requests: Submit via email; verified within 45 days.

Virginia Residents:

• CDPA Rights: Appeal denied requests to the state Attorney General.

11. POLICY UPDATES

We’ll notify users of material changes via email or website notices.

12. CONTACT US